Standard Service

Onboarding of new customers

  • Implementation of customer-specific stylesheets
  • Provision of standard templates (standard promo mechanics)
  • User training

Standard support for integration

Support services via the promoCito Helpdesk for the operation of promos

Customized Mechanik

Let promoCito develop your specific interactive content scenario / mechanic. For this, the customer provides a requirement definition (template with key questions can be provided by as needed). The required scenario is implemented together with the customer as an agile project.

Customized Integration

  • Technical support for the integration with the customer’s CRM landscape
  • promoCito supports with appropriate developers.

Consulting Service

Our experts offer support on various topics relating to the promoCito platform and digital marketing. promoCito can also offer its customers business consulting support such as the moderation of workshops or the short-term provision of digital experts.

Fulfilment Service

promoCito’s fulfillment service is one of our core services and includes micro-services such as:

  • check and validation of participants details incl. receipts
  • Handling of cashback promos
  • Shipping of prizes and test products.

Support Service

The technical infrastructure of promoCito is setup within an enterprise-grade hosting environment guaranteeing a high-availability of services. In case of incidents or change requests the promoCito support service can be contacted according to the agreed level of service.

Get in touch and start your free trial.

Send us a message and we will contact you as soon as possible!

PromoCito GmbH

Hanauerlandstr. 521
60386 Frankfurt am Main

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Phone: +49 69 87008200

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